Your outsourced ecommerce team

Ecommerce Management Services for UK Online Retailers

We run the day-to-day of your online shop, from products and orders to promotions and reporting. You get a whole ecommerce team for less than the cost of hiring one person.

Every month we can handle

We manage stores onShopifyIRP CommerceWooCommerceMagento

What our ecommerce management covers

Pick the jobs you want off your plate, or hand us the lot. We work inside your systems, under your brand.

Product and range management

New products uploaded with proper descriptions, photos and pricing. Stock levels kept accurate so you never sell what you haven’t got.

Website management

Banners, pages and content kept fresh, plus app updates, speed checks and fixes before customers spot them. See managed WordPress hosting

Orders and customer service

Orders processed, returns and refunds handled, and customer emails answered in your brand’s voice.

Trading and promotions

A trading calendar of sales, launches and seasonal offers, backed up by email and ads.

Analytics and reporting

A monthly report on sales, best sellers, stock and customers, with what we’ll do next. See website reporting

Shipping, payments and compliance

Couriers, payment gateways, GDPR and cookie rules set up and kept in order.

An ecommerce manager, without the hire

Hiring one good ecommerce manager is expensive and slow. With us, you get a team that already knows your platform, from day one.

A whole team, not one person

Developers, marketers and trading specialists, all on one monthly fee.

No recruiting or holiday cover

Your store keeps running when someone’s off.

Scale up for busy seasons

More hands for Black Friday and Christmas, fewer when it’s quiet.

30+ years of experience

Combined ecommerce know-how across fashion, drinks, sport and more.

Ecommerce management packages

Monthly packages with no long tie-in. You’ll get a fixed price before we start.

Essentials

From £350 a month

Product uploads, website updates and a monthly report.

Growth

From £795 a month

Essentials plus a trading calendar, promotions and email campaigns.

Complete

From £995 a month

Growth plus orders, customer service and paid ads. We run the whole store.

Which service is right for you?

Not sure if you need advice, a hand with the day-to-day, or the whole lot? Here’s the difference.

Ecommerce consultancy

You have a team. You want expert advice and a plan for them to follow.

You are here

Ecommerce management

Your store is live. You want someone to run it day to day.

Full-service ecommerce

You want one partner to build, run and grow your store from start to finish.

How it works

1. Intro call

We talk through your store, your team and what you want off your plate.

2. Store review

We check your site, data and processes and agree what we’ll manage.

3. Handover

We get access, learn your brand and take over within [X] weeks of starting.

4. Monthly running

We run the store, report every month and keep looking for ways to sell more.

What our clients say

★★★★★

“Been working with focusecommerce for over a year now at Elizabeth Rose and they have taken the company to the next level, he always points us in the right direction. Always very prompt and goes the extra mile for us. Couldn’t recommend them more!”

Elizabeth Rose Fashion

★★★★★

“Highly experienced and professional. Provides clear advice on projects and consistently delivers within planned timeframe and budget. Highly recommended.”

Amathus Drinks

★★★★★

“Having worked with the team since 2018 I have found them to be experienced, committed, extremely responsive and excellent added value.”

Perfect Moment

Ecommerce management FAQs

Ecommerce management is the day-to-day running of an online shop. That includes keeping products and stock up to date, looking after the website, processing orders, running promotions and reporting on sales.

Packages start from £350 a month for Essentials, £795 for Growth and £995 for Complete. The price depends on your number of products, orders and channels, and you’ll get a fixed quote before we start.

For most small and mid-sized retailers, yes. You avoid recruitment, holiday cover and training, and you get a team with development, marketing and trading skills rather than one person.

Shopify, IRP Commerce, WooCommerce and Magento. We can also manage Amazon and many more

Most handovers are done within 2 weeks of starting. We start with the jobs that matter most to you, so there’s no gap in trading.

Yes. You own your store, data and accounts. We work inside your systems, agree what we can change, and report on everything we do.

Ecommerce management is running the store you already have. Full-service ecommerce covers everything, including building or rebuilding the store and growing it with marketing.

Hand over the day-to-day

Tell us about your store and what’s taking up your time. We’ll come back with a plan and a fixed monthly price.